That annual Report of the past 12 months Complaints Boards has been published again by Constable Gallichan’s lack lustre PPC.
For an island with a population of over 92,000 people there were just 15 complaints against government mal-administration in the whole year of 2009!!!!!!!
Of those ONLY 3 complaints were upheld!!!!! Who are we kidding?
With all the discontent in Jersey about so many aspects of our government administration are we really supposed to believe that only 3 people had justifiable grievances in 12 months?
Look here – last year we published several blogs about this very same subject (see voiceforjersey June 3rd and 4th 2009) and responses from Deputies Bob Hill and Roy “the fence” Le Herissier.
We at The Voice also undertook a great deal of research into the subject and attended Complaints Board hearings and we submitted our own complaint against the unhelpful and discriminatory policies of the Chairman’s Committee of Scrutiny. This was not even allowed to be heard because that Committee is exempt – like so many other bodies in Jersey – from Complaint Board examination.
We cannot allow scrutiny of scrutiny!!!!!
As we reported before – in little Gibraltar with a population of just 28,000 – their equivalent (Ombudsman) Board receives over 400 complaints per annum and they uphold about 50 out of the 100 that receive a full hearing.
The main areas of maladministration in Gibraltar, according to their Board are;
“Bias, neglect, inattention, delay, incompetence, inaptitude, perversity, turpitude, arbitrateness…..”
In the UK about 35% of complaints are upheld each year by the Government Ombudsman and there are several different specialist Ombudsman offices to receive specific complaints on such things as Local Government or Insurance (which should be very busy following the Icelandic volcanic ash).
In other places the Ombudsman will take up complaints without even being asked and will prosecute if necessary to achieve a satisfactory conclusion.
Our Complaints Board procedure is a disgraceful farce that won’t (according to Chairperson Carol Canavan – a Jersey Lawyer) even consider human rights violations!!!!!
We recently attended the two latest 2010 Complaints Boards – one versus the Planning Department and the other regarding the States Pension scheme.
These are supposed to be public hearings – but they are not advertised in advance and the “accredited” Jersey press hardly ever attends but waits for the official, ready prepared official “press release” before reporting anything.
We at The Voice have to make enquiries even to discover when Complaints Boards are due to take place – the Greffe will not tell us in advance.
In Gibraltar they give out details to the public on the street!
Thanks heavens Deputy Monty Tadier has had the sense to resign from the absurd PPC farce – but shall he be re-energised now to tackle this Complaints Board disgrace and the other 1001 issues that need addressing in this “paradise island”?
For an island with a population of over 92,000 people there were just 15 complaints against government mal-administration in the whole year of 2009!!!!!!!
Of those ONLY 3 complaints were upheld!!!!! Who are we kidding?
With all the discontent in Jersey about so many aspects of our government administration are we really supposed to believe that only 3 people had justifiable grievances in 12 months?
Look here – last year we published several blogs about this very same subject (see voiceforjersey June 3rd and 4th 2009) and responses from Deputies Bob Hill and Roy “the fence” Le Herissier.
We at The Voice also undertook a great deal of research into the subject and attended Complaints Board hearings and we submitted our own complaint against the unhelpful and discriminatory policies of the Chairman’s Committee of Scrutiny. This was not even allowed to be heard because that Committee is exempt – like so many other bodies in Jersey – from Complaint Board examination.
We cannot allow scrutiny of scrutiny!!!!!
As we reported before – in little Gibraltar with a population of just 28,000 – their equivalent (Ombudsman) Board receives over 400 complaints per annum and they uphold about 50 out of the 100 that receive a full hearing.
The main areas of maladministration in Gibraltar, according to their Board are;
“Bias, neglect, inattention, delay, incompetence, inaptitude, perversity, turpitude, arbitrateness…..”
In the UK about 35% of complaints are upheld each year by the Government Ombudsman and there are several different specialist Ombudsman offices to receive specific complaints on such things as Local Government or Insurance (which should be very busy following the Icelandic volcanic ash).
In other places the Ombudsman will take up complaints without even being asked and will prosecute if necessary to achieve a satisfactory conclusion.
Our Complaints Board procedure is a disgraceful farce that won’t (according to Chairperson Carol Canavan – a Jersey Lawyer) even consider human rights violations!!!!!
We recently attended the two latest 2010 Complaints Boards – one versus the Planning Department and the other regarding the States Pension scheme.
These are supposed to be public hearings – but they are not advertised in advance and the “accredited” Jersey press hardly ever attends but waits for the official, ready prepared official “press release” before reporting anything.
We at The Voice have to make enquiries even to discover when Complaints Boards are due to take place – the Greffe will not tell us in advance.
In Gibraltar they give out details to the public on the street!
Thanks heavens Deputy Monty Tadier has had the sense to resign from the absurd PPC farce – but shall he be re-energised now to tackle this Complaints Board disgrace and the other 1001 issues that need addressing in this “paradise island”?
Submitted by Thomas Wellard.
